The Gracefield Customer Service team in New Zealand are
being kept very busy while in lockdown and are using some unique ways of
keeping in touch.
The team were egg-cited about picking up and moving
home. With very little notice, they set up and got back to keeping our
customers happy. Along with the amazing customer service they supply, you
may also get a terrible joke to go along with your query (the teams’ skills
obviously lie in Customer Service – not comedy!).
The team have been working hard to ensure that they continue
to egg-cell, and while they are used to the face-to-face support of their Team
Leaders, they are egg-cellent at using tools like Teams, Skype and SharePoint
to communicate and share information. This Cracker of a team can’t be beaten!
Since they can’t be together as a team, it was an
egg-cellent opportunity to think outside the square and here we are!
The photo credit goes to the daughter of our Services
Manager Bronwyn, and the credit for the bad jokes goes to the Gracefield
Customer Services Team.