The Gracefield Customer Service team in New Zealand are being kept very busy while in lockdown and are using some unique ways of keeping in touch.
The team were egg-cited about picking up and moving home. With very little notice, they set up and got back to keeping our customers happy. Along with the amazing customer service they supply, you may also get a terrible joke to go along with your query (the teams’ skills obviously lie in Customer Service – not comedy!).
The team have been working hard to ensure that they continue to egg-cell, and while they are used to the face-to-face support of their Team Leaders, they are egg-cellent at using tools like Teams, Skype and SharePoint to communicate and share information. This Cracker of a team can’t be beaten!
Since they can’t be together as a team, it was an egg-cellent opportunity to think outside the square and here we are!
The photo credit goes to the daughter of our Services Manager Bronwyn, and the credit for the bad jokes goes to the Gracefield Customer Services Team.